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Suffolk

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Chestnut Group

Front of House Supervisor – The Packhorse Inn, Moulton£17 per hour OTE &#43; perks Full-time | Bridge Street, Moulton, Newmarket CB8 8SP Two AA Rosettes. Suffolk Pub of the Year. On the edge of Newmarket, the home of British horse racing, The Packhorse Inn is a proper village pub with 16 newly refurbished bedrooms and a passionate team at its heart. We&#39;re a 2 AA Rosette pub and winner of Suffolk Pub of the Year, serving seasonal food built around local game, fish and vegetables. Each month we run special menus like Butcher&#39;s Best and Fisherman&#39;s Catch. We also host wine dinners, sharing suppers and other events, and serve one of the best roasts around. The roleWe&#39;re looking for a Front of House Supervisor to lead our floor team and make every guest feel at home. Working closely with our General Manager and Assistant Manager, you&#39;ll run services day to day, set the tone for the team and make sure every guest leaves happy, whether they&#39;re in for a pint at the bar or a celebration dinner. This suits someone who loves hospitality, leads from the front and wants to keep growing their career.What you&#39;ll do<ul><li>Lead and coordinate the front of house team on shift, setting the standard by example</li><li>Deliver warm, polished service, from a quick drink to a Rosette-level dining experience</li><li>Work hand in hand with the kitchen to keep services running smoothly</li><li>Look after wet and dry stock, and handle cash and transactions accurately</li><li>Keep the pub clean, organised and welcoming for guests and team alike</li><li>Support, train and encourage newer team members</li><li>Keep the GM and AGM updated on anything to do with the team, guests or building</li></ul>What you&#39;ll bring<ul><li>Front of house experience, ideally with some supervisory responsibility</li><li>A genuine love of great food, drink and local, seasonal produce</li><li>Pride in delivering a fantastic guest experience</li><li>Confidence leading a team: calm, positive and organised under pressure</li><li>A good understanding of stock and accurate cash handling</li><li>The drive to keep learning and developing your skills</li></ul>What you&#39;ll get<ul><li>Team &amp; individual incentives, including staff days out and trips abroad</li><li>Learning &amp; development, with accredited training courses and a clear path to Assistant Manager and beyond. We&#39;re a growing group and we promote from within.</li><li>Tips &#43; Wagestream access, so you can track your earnings in real time and access pay as you earn</li><li>Flexible hours to help you keep a healthy work-life balance</li><li>Free meal on every shift, freshly prepared by our kitchen</li><li>Up to 50% off food at our venues</li><li>Overnight stays from £75 at any Chestnut property</li><li>Peter Graham wine discounts on carefully selected wines</li><li>Family &amp; friends discounts</li><li>High-street discounts on retail, dining and travel</li><li>Employee Assistance Programme, with free, confidential support for wellbeing, finances and more</li><li>Team parties and social events throughout the year</li><li>Work anniversary rewards</li><li>Refer a friend scheme, with a cash bonus when they join</li></ul>About Chestnut We&#39;re a growing group of pubs with rooms, big houses and bottle shops across East Anglia. We&#39;re proud yet humble, and our people are at the heart of everything we do. That&#39;s why we offer a range of hours to fit around our team&#39;s lives and commitments.Ready to lead the floor at one of Suffolk&#39;s best pubs? Apply now and tell us a little about what great hospitality means to you.The original advert had no pay rate, so I&#39;ve left a placeholder. I also matched the opening to your kitchen adverts so the Packhorse roles read as a set.

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